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Kristen Richards, PHR, SHRM-CP, has more than 20 years of experience in the field of human resources. Kristen has held various leadership positions in notable companies such as Standex International and Contech Engineered Solutions LLC. At Contech Engineered Solutions LLC, Richards served as the Director of Human Resources, where they provided guidance and coaching to multiple managers and employees, focusing on employee relations management, performance management, and talent assessment. Kristen also led the implementation of Contech University, a comprehensive learning and development program for over 850 salaried employees. Prior to that, Richards worked at Cintas, where they held roles such as Senior Training and Development Manager and Organizational Effectiveness Manager. In these positions, they developed and delivered key learning solutions, consulted on performance management and change management, and implemented leadership training programs for thousands of employees. Overall, Richards has a strong background in human resources, with expertise in employee engagement, leadership development, and organizational effectiveness.

Kristen Richards, PHR, SHRM-CP, completed their Bachelor of Arts (B.A.) in Public Relations & Marketing at Miami University from 1993 to 1997. In addition to their degree, they have obtained certifications including CCL 360 Assessment Certification from the Center for Creative Leadership in January 2020. Kristen also holds the PHR certification from the HR Certification Institute (HRCI) and the SHRM-CP certification from SHRM, although the specific dates of obtaining these certifications are not provided.