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Myles Edwards is an accomplished executive with extensive experience in strategic leadership, governance, and customer service within the mutual, insurance, and not-for-profit sectors. Currently serving as Group Board Director and committee member for The Hyde Group and Magenta Living, along with various consultancy and non-executive roles, Myles specializes in business strategy, digital transformation, and optimizing customer service. Previous roles include Commercial and Marketing Director at Foresters Friendly Society, Chief Customer Officer at Age UK, and key positions in organizations such as Royal London and Age Cymru. Myles holds an MBA from the University of Gloucestershire and completed a Strategic Leadership program at Cranfield School of Management.