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Karen Diaz is an experienced professional who has held various roles in leading companies such as Squiz, Statista, Yelp, Apple, Hertz, and Zipcar. At Squiz, Karen is the Head of Customer Success, overseeing a team of Account Managers and Customer Success Managers to achieve financial targets and reduce churn. Previously, Karen worked as the Director of Account Management at Squiz, the Account Director at Statista, Sales Director at Yelp, Senior Account Executive at Apple, National Sales Manager at Hertz, and Area Fleet Coordinator at Zipcar. Karen holds a Master of Science degree from the University of Maryland.