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Beth Madonna currently serves as the Customer Success Director at Bizagi, where responsibilities include drafting customer success plans, monitoring usage data, and assisting clients in establishing strong Digital Process Automation capabilities. Prior to this role, Beth Madonna was a Customer Success Manager at Valori, focusing on driving value for quality assurance services and fostering client relationships for seamless software renewals. Before joining Valori, Beth Madonna held a similar position at Autostructure, leading renewal strategies and enhancing customer experiences for a high volume of renewal events. Beth Madonna holds an Associate's degree in Legal Assistant/Paralegal from Macomb Community College.