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Celia Ferhouh is a skilled professional in customer relationship management with extensive experience in implementing enterprise applications, particularly Microsoft Dynamics CRM and ERP at ACTIVOPS since March 2019. Prior to this role, Celia contributed to enhancing exhibitor satisfaction in hospitality services at Reed Expositions France for a brief tenure in March 2018. From October 2014 to August 2017, project management and B2B client relations were the focus at Huawei Technologies. Celia's academic background includes a Master 2 in Marketing and Customer Relations and a Master 1 in Marketing and Sales from Université de Haute-Alsace Mulhouse-Colmar, along with a Licence in Marketing and Commercial Techniques from Université Mouloud Mammeri Tizi-Ouzou.