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William Burke is an experienced Customer Success Manager currently serving at Sprout Social, Inc. since September 2021, previously holding the position of Senior Customer Success Manager for Enterprise. Prior to this role, William worked at Flexera as an Enterprise Customer Success Manager, where responsibilities included managing multi-cloud resources through a hybrid cloud SaaS solution. William's career also encompasses significant experience at Cision as a Major Account Manager, focusing on client retention and business growth within a substantial revenue portfolio. Earlier roles include various account executive positions at Paychex, where partnership management and client referrals were key responsibilities. William's professional journey began with internships in political campaigns and law, showcasing a diverse skill set complemented by a degree in Politics and Government and Economics from Illinois State University.