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Arshdeep Jassar is a Support Specialist at Springer-Miller Systems since February 2022, with previous experience as a Problem Solve Associate at Amazon from August 2020 to March 2022, where responsibilities included assisting associates with package handling issues and correcting shipment errors. Arshdeep also served as a Team Lead IT Support Specialist at Seneca College from September 2019 to May 2020, providing technical assistance through various channels and managing service tasks. Earlier experience includes working as IT Helpdesk/Network Support at Coco Group of Companies from January 2019 to April 2019, offering first-level help desk support and troubleshooting for remote and local users. Arshdeep holds a degree in Computer System Technology with a focus on Information Technology from Seneca Polytechnic, completed in 2020.