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Thomas Shaffer's work experience begins in 2004 as a Human Resources Manager at Johnson Controls. Thomas then worked as a Regional Human Resources Manager at Graham Packaging and later as a Senior Human Resources Leader at Westinghouse Electric Company. In 2013, they became the Vice President of Human Resources USA at Ansaldo STS. Thomas then served as the Director of Human Resources and Safety at Ellwood Quality Steels Co in 2014. From 2015 to 2016, they worked as an Independent Consultant in Human Resources and Labor Relations. In 2016, they became the Vice President of Human Resources at EXAL Corporation, which later merged with Ardagh's Food and Specialty business to form Trivium Packaging. Thomas held this role until 2019. From 2021 to 2023, they served as the Chief Human Resources Officer at The Step2 Company. Currently, they hold the position of Chief Human Resources Officer at Spray Products Corporation starting in 2023.

Thomas Shaffer attended Shenango High School from 1988 to 1994, where they pursued a College Prep curriculum and obtained a Diploma. Following high school, they enrolled at Thiel College in 1994 and completed their studies in 1999, earning a Bachelor's degree in Business Administration. Apart from their formal education, Thomas Shaffer has an additional certification as a Six Sigma Greenbelt, although specific information about the institution, month, and year of obtaining the certification is not provided.