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Amit Akela has a diverse work experience spanning multiple companies and roles. amit is currently serving as a Principal Architect at Waterfield Tech starting from November 2022. Previously, they worked at Genesys as a Principal PS Consultant from May 2021 to November 2022, and as a Senior PS Consultant from July 2017 to November 2022. Before that, they were a Senior Application Engineer at Interactive Intelligence from March 2015 to July 2017, and at [24]7 from January 2014 to February 2015. Prior to that, they served as a System Analyst at ValueLabs from August 2013 to December 2013. Amit started their career at Tata Consultancy Services as a SE from March 2010 to July 2013, and also worked as an ASE from March 2010 to May 2012.

Amit Akela completed their Bachelor of Engineering (BE) in Electronics and Communications Engineering from Technocrats Institute of Technology from 2005 to 2009. amit attended Kendriya Vidyalaya from 1996 to 2005 for their primary education. In addition, they have obtained several certifications including Genesys Cloud Architect Certified Specialist from Genesys in June 2022, Certified ScrumMaster (CSM) from Scrum Alliance in January 2020, and Genesys Cloud Certified Professional from Genesys in January 2022. Amit also holds a certification as an Oracle Certified Java Programmer 6.0 from Oracle, the details of which are not provided.