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Alainia Spencer is an experienced Enterprise Services SCADA Architect at Techneaux Technology Services, where responsibilities include SCADA application troubleshooting and maintenance, graphical user interface design, and SCADA system configuration, operations, and administration since May 2012. Prior to this role, Alainia worked as a Technical Support Analyst at Weatherford, progressing to Technical Support Analyst Tier II, addressing challenging technical support issues and escalated tickets, as well as providing support to customers through various communication channels. Alainia holds a Bachelor of Science in Business Administration with a focus on Management Information Systems from the University of Louisiana at Lafayette and has also attended Louisiana State University.