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Jakub Sláma has a long history of working in sales operations and customer service roles. From 2022 to 2018, they worked as a Sales Operations Manager at Spacelift. Jakub'srole involved Salesforce.com Product Ownership and other Sales Apps, Sales processes, and logic. From 2018 to 2017, they worked at FLEETCOR as a Sales Ops Admin, managing Sales operations in the CE & WE Region and administering and providing sales trainings for Salesforce.com. From 2017 to 2017, they worked at W.A.G. payment solutions, a.s. as a Sales Ops Controller, supporting the CCO in operational tasks and duties and managing Sales performance. From 2017 to 2005, they worked at DXC Technology as a Senior Sales Operations Analyst, supporting the NCE region, and at American Express as an Account & Sales Manager, providing SME Sales/Acquisitions, Account Management & Implementations, and Customer Consulting. From 2003 to 2005, they worked at Euronet Worldwide as a Customer Services and ATMs Controller (part-time).

Jakub Sláma attended Gymnázium J.A.Komenského Uh. Brod from 1993 to 2001. Jakub then attended Prague University of Economics and Business from 2001 to 2005, where they studied informatika and statistika. Jakub also obtained a Business English Certificate B1 from the University of Cambridge in June 2009, and certifications in Access and VBA from Computer Help in September 2009 and November 2016, respectively.