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Lilly Dosanjh currently serves as a Customer Onboarding Specialist at Canva since June 2024 and has been contributing to SourceBreaker since July 2022, holding various roles including Customer Success Consultant - Enterprise and earning accolades such as Employee of the Quarter for Q1 2023 and Employee of the Month in February 2023. Prior experience includes a Customer Advisor position at Nottingham City Council, where Lilly handled sensitive customer inquiries, and a role at Shipping Container Studios as a Content Creator, developing promotional videos. Lilly also worked at Xpress Radio as a Show Producer and Presenter, alongside experiences in creative roles as a Camp Counsellor at NJY Camps and a Waiter at The Plough at Normanton. Educational background encompasses a degree in Media, Journalism and Culture from Cardiff University and additional studies at the University of Otago and Nottingham College, focusing on art and design.