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Hemant Gusain has a diverse work experience in the telecommunications industry. Hemant is currently working as a Business Development Manager at Soprano Design, focusing on A2P Messaging Globally and Two Way SMS Services. Prior to this, they worked at Globe Teleservices Pte. Ltd. as a Senior Manager - Sales (Messaging) and as a Manager - Carrier Relations and Business Development, where they established new interconnections with carriers for A2P messaging. Before that, Hemant worked at BANKAI GROUP OF COMPANIES as a Team Lead - Business Development & Carrier Relations, where they were responsible for A2P Messaging Globally and managing vendors, negotiations, contracts, and service assurance. Hemant also worked at ValueFirst, a Twilio company, as part of the Operator Relations team with profit and loss responsibility for A2P messaging globally, and at Jarviz Infosec Private Limited as a Marketing and Sales Executive, handling supplier management, negotiations, contracts, and technical issue resolutions. Hemant's early career included roles as a Graduate Engineer Trainee at MobileComm Professionals, Inc, focusing on optimization and planning of 2G & 3G networks, and as an Engineer Trainee at Uptime Infratel Services Pvt. Ltd. (Unit of Indus Tower), where they monitored and troubleshooted telecom equipment at sites.

Hemant Gusain attended Kendriya Vidyalaya for their primary education. After that, they enrolled at KIIT College of Engineering from 2010 to 2013. No specific degree or field of study information is provided for either educational institution.