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Zizipho Mlungu is an experienced Quality Assurance Officer at Sondor Industries, where responsibilities include maintaining and improving quality standards in production processes and ensuring customer satisfaction. Previous roles at Sondor include Internal Sales Representative and Product Development Coordinator, where Zizipho supported sales operations and coordinated projects within the development department. Prior experience also includes serving as Assistant Continuous Improvement Specialist at Atlantis Foundries and a brief internship in Operations Management at Sondor. Zizipho holds a Diploma in Operations Management from Cape Peninsula University of Technology, a Production Technology qualification from Organisation Development International, and certificates in ISO 9001:2015 from NOSA College.