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Nicky M. has a diverse work experience spanning several industries. Most recently, Nicky worked at Somatus as a Medical Records Coordinator. Prior to that, Nicky worked at Change Healthcare as a Healthcare Representative. Nicky also has experience in the wellness industry, having worked as a Neuromuscular Therapist at LaVida Massage, Mind and Body Day Spa, and Oasis Medspa. Additionally, Nicky gained managerial experience as an Assistant Manager at Sprayberry DryCleaners and PAPA JOHN'S PIZZA.

Nicky M. earned a Bachelor of Arts degree in Philosophy from Valdosta State University, where they attended from 2004 to 2006. Prior to that, from 2002 to 2004, Nicky M. studied Education at Wesleyan College. In addition to their formal education, Nicky M. has obtained several certifications, including a Certified Six Sigma Lean White Belt from Udemy in June 2023, a Google Data Analytics Certificate and a Google Data Analytics Specialization from Coursera in January 2023, and various data analysis and visualization courses from Coursera between September 2022 and January 2023. They also earned a Project Management certification from LinkedIn in September 2019.