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Joanna Trzeszczkowska is a seasoned professional currently serving as Global Delivery Lead at SoftwareOne since January 2024, following a role as Senior Service Delivery Manager and Support Services Team Lead at Predica, now integrated into SoftwareOne, since July 2022. Joanna's experience spans several years in service delivery management and operational excellence, including responsibilities for Digital Workplace, Azure, and Application Support Services for global enterprise customers. Prior roles include Service Delivery Manager at Atos, overseeing Governance Risk and Compliance for key global clients, and various management positions in both legal office administration and aviation sectors. Educational qualifications include a Master's degree in Law with a focus on Commercial Law from Nicolaus Copernicus University in Toruń and postgraduate studies in Managerial Studies from Bydgoszcz School of Banking.