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Barb Abernethy has a diverse work experience spanning multiple industries and roles. Barb'smost recent position was as Senior Manager, Inside Sales at Softdocs beginning in June 2023. Prior to that, they served as the President and Founder of Ashley Abernethy's Purple Star Foundation starting in April 2010. From January 2021 to April 2023, Barb worked as a Senior Manager of Customer Success - Healthcare (Certified CSM Professional) at Hyland. Before that, they were the Manager of Inside Sales - Healthcare at Hyland from March 2019 to January 2021. From December 2017 to March 2019, Barb was the Director of Sales at ScanSource Communications. Barb held the role of Senior Manager of Inside Sales at Lexmark Enterprise Software (Previously Perceptive Software) from July 2005 to July 2017. Barb also worked at IBM as a Sales Enablement Manager from August 2002 to July 2005. Barb'searlier experience includes roles such as Inside Sales Manager at Informix Software from July 1994 to August 2002, including a role in Channel Sales from 1994 to 1997. Barb also worked as an Inside Sales Manager at MicroAmerica from 1987 to 1990.

Barb Abernethy obtained a Bachelor of Science (B.S.) degree in Business Administration and Management, with an emphasis in Communications, from Truman State University. Barb attended the university from 1978 to 1982. In addition to their formal education, Barb has also acquired several certifications related to customer success management. Barb became a Totango Certified Success Manager in February 2023 and obtained the Customer Success Leader Certified Professional certification from Gainsight in September 2022. Barb had previously obtained the Customer Success Manager Certified Professional certification from Gainsight in July 2021.