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Deanna Christiansen is a seasoned professional with extensive experience in project management and professional services. Currently serving as the Director of Professional Services at Softchoice since 2012, Deanna leads a team of Delivery Subject Matter Experts, Program Managers, and Project Managers, focusing on key performance indicators such as services revenue, margin, and client satisfaction. Previous roles at Softchoice include Senior Manager of the Project Management Office, where Deanna established standards for service delivery, and Team Lead Project Manager, overseeing enterprise technology solutions. Prior to Softchoice, Deanna held positions at CENTUM Complete Mortgage Services Corp. and Johnson Controls, contributing to process improvements and efficiency in project management. Deanna also has experience in business development with xiBOSS Corporation and operations management in the Caribbean with Adapt Professional Consulting Services. Educational credentials include a Master Certificate in Project Management from The George Washington University and a Financials for Non-Financial Managers degree from Ivey Business School at Western University.