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Shameen Shamaoon currently works at Snoonu as a Senior Executive in Quality Assurance, where responsibilities include developing quality control policies and training agents on these processes. Previous experience includes roles at JagahOnline.com as a Contact Center Agent managing customer queries, at ibex. Pakistan as a Customer Service Representative, and at Links Logistics as a Custom Clearing Agent, assisting with shipment records and customer inquiries. Shameen began a career in education at St. Rita Secondary School as a Teacher for primary and secondary students. Academic qualifications include an Intermediate degree in Pre-Medicine from Trinity Methodist Girls College and Matriculation in Science from St. Francis Xavier High School.