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Nathan Hall is a Certified Business Relationship Manager (CBRM) at SMUD since October 2017, where responsibilities include developing IT strategies in alignment with executive management and key stakeholders to achieve business goals. Prior experience includes serving as Customer Experience Manager at California Independent System Operator from 2006 to January 2017, focusing on delivering exceptional customer service and resolving inquiries through effective project management. Nathan also held positions as Process Lead at Blackstone Technology Group and Project Manager at Accenture. Nathan holds a Bachelor of Science degree in Business Administration and Management from the University of California, Riverside, completed in 1990.