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Brock Stormer is a seasoned customer success professional currently serving as the Manager of Client Onboarding at Smokeball since August 2023 and also as a Customer Success Coach at Catalyst Software, where Brock engages in coaching aspiring leaders in customer success. Previously, Brock held leadership roles including Manager of Customer Success at SMS Assist, Director of Account Management at RoverPass, and Manager of Customer Success at Outcome Health. A background in strategic sales and account management includes significant experience in enhancing customer engagement, operational excellence, and team development. Brock's educational foundation includes a Bachelor of Arts in History from Purdue University.