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Mark Shakespeare's work experience includes:

- Head Of Client Service & Operations at Smoke Alarm Solutions, where they led a start-up business called Home Safe Solutions. Mark also provided leadership in client services and operations.

- Director of Motor Club Batteries and General Manager - Integrated Road Services at Club Assist - North America, where they managed the Club Assist Battery Program and achieved key performance metrics.

- Sales Manager at Parmalat Australia, responsible for managing sales and implementing sales strategies.

- National Sales General Manager at Ricky Richard Sales, where they managed internal and external sales staff and developed budgets and business plans.

- Strategic Resource & Deployment Manager at The NRMA, where they established strategic resource planning and business intelligence capabilities.

- National Sales Channel Manager and National Contact Centre Manager at Coca-Cola Amatil, where they managed sales teams and budgets, introduced new products, and handled inbound calls. Mark also achieved high staff retention and engagement scores within the channel.

Mark Shakespeare has a diverse education history. In 1991, they completed their high school education at Cambridge Park High School. In 2010, they earned a Diploma in Project Management from the HBA Learning Centre. In the same year, they also obtained a Certificate in Presentation Skills from CCA. Mark further enhanced their skills in 2013 by obtaining a Diploma in WHS (Work, Health & Safety) from the HBA Learning Centre. Continuing their professional development, they earned a Certificate in Customer Centric Selling from Parmalat in 2018. Additionally, in the same year, they obtained a Diploma from the Australian Institute of Management. Mark also engaged in specialized training, completing a Green Belt certification in Six Sigma from an unspecified institution.