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Radha Shah is an experienced CRM Manager currently at Houseful since October 2022. Prior to this role, Radha worked at Zoopla as a Senior CRM Executive from October 2018 to October 2022, where responsibilities included managing engagement, retention, and activation campaigns, as well as leading a team of four direct reports. Previous positions include Technical Campaign Manager with expertise in HTML5 and CSS3 for email design, Freelance Email Marketing Executive at SJP Business Media, and Newsletter Producer at Cheapflights. Radha's career began at SAGE Publishing, advancing through roles such as Assistant Campaign Developer and Junior Web Designer, alongside web design experience at Mr Site. Radha holds a Bachelor of Arts in Business Information Systems from the University of Brighton.