Eko Prima Putra has extensive experience in customer relationship management and operations within the financial sector. Currently serving as Customer Relationship Lead at Smilepay since August 2023, responsibilities include analyzing and managing high-potential merchants. Previously, Eko held various roles at OY! Indonesia from June 2020 to August 2023, including Senior Business Operation B2B, where case management and partner relations were key duties. Eko also worked in payment operations roles at OY! Indonesia and served as a Consumer Loan Executive at Maybank, specializing in mortgage products from April 2015 to June 2020. Early career experience includes front-line banking at PT Bank Danamon Indonesia. Eko holds an undergraduate degree in Economics and Accounting Education from Universitas Negeri Medan, earned between 2008 and 2012.
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