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Joséphine Reich has three years of work experience. Joséphine began their career in 2018 as an Assistante Conduite du Changement - Communication Digitale for SAUR. In the same year, they also worked as an Assistante Chargée de Communication for SPL SEGAPAL / Grand Parc Miribel Jonage. In 2020, they began their current role as a Customer Success Manager and Customer Support Officer for Smart Traffik. In this role, they are responsible for customer relationship management, updating documentation and knowledge bases, identifying business opportunities, providing support and training to users, and contributing to product development.

Joséphine Reich obtained a Licence Langues Etrangères Appliquées from Université Lumière Lyon 2 between 2014 and 2017. Joséphine then completed a Master in Marketing et Communication Globale from ISCOM in 2017-2018. In 2018-2019, they earned a Master Création et Communication Digitale from ISCOM.