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Marcele Santiago has extensive experience in quality assurance and functional testing, currently serving as a Functional Tester at Smart Consulting since February 2022. Previously, Marcele worked as a Quality Assurance Analyst at Serasa, focusing on manual testing for various projects and utilizing tools like Jira and Postman. Experience also includes roles in customer service and support at Paytrack Software and Ellevo Soluções, where responsibilities encompassed incident analysis and documentation. Additionally, Marcele contributed to Java development at Edusoft - Tecnologia na Educação, emphasizing documentation and report standardization. Educational qualifications include degrees in Information Technology Management from UniCesumar and Senac Santa Catarina, alongside a Bachelor's in Computer Science from FURB - Universidade de Blumenau.