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Joel Burgess has a diverse work experience spanning over several companies and roles. Joel currently serves as the Head of IT Operations at Smallpdf since 2022. Prior to this, they worked at PageGroup as the Head of Infrastructure Services - Operations from 2019 to 2022, and as the Hosting Services Manager from 2019 to 2020.

Before joining PageGroup, Joel worked at COFCO International as the Global Head of IT Infrastructure Projects from 2018 to 2019, and as a Senior Consultant from 2017 to 2018.

Joel's earlier experience includes working at NTT Ltd. as the IT Engineering Manager from 2011 to 2017, where they managed a team of engineers and oversaw the delivery of complex IT solutions for international Enterprise customers. Joel also held the position of Service Architect (technical) during the same period, where they played a role in the design and operation of the service delivery model within the Application Management section of NTT Ltd.

Joel's earlier roles include working as a Senior Support Analyst at Riplife Gaming Technologies in 2010, and at NTT Ltd. from 2010 to 2011. Joel started their career at Hutchison Port Holdings, where they served as an International Project Manager from 1998 to 2009.

Joel Burgess has attended Saint Joseph's College Ipswich Suffolk and St Joseph's College Ipswich, but no specific years of enrollment or degrees have been mentioned.