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Roy Rando is currently an IT Operations Analyst at Western Health Advantage. With experience in IT support and customer service roles at various companies like Affinitiv Inc, VXI Global Solutions, and Geek Squad, Roy has a background in computer maintenance, troubleshooting, application support, and network management. Roy holds a degree in Computer Specialist and Network Technician from Asher College, an Associate of Arts in Information Technology from University of Phoenix, and a High School Diploma in Cinematography and Film/Video Production from Istituto di Stato per la Cinematografia e la Televisione.