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Krystal Alvarez is an experienced insurance professional with a diverse background in business processes and customer service. Currently serving as the Director of Insurance Business Processes at Slide since September 2024, Krystal previously held roles at Seibels from June 2021 to December 2024, including Business Process Consultant and Senior Business Process Manager. Krystal's career began at Team Focus Insurance Group, where roles included Commercial Lines - Insurance Service Center Supervisor and Customer Service Representative. Prior experience includes positions at CYA Insurance as Office Manager/2-20 Insurance Agent and various roles at Buffalo Graphix and Reflections Glass and Mirror. Krystal's educational background includes studies at the State College of Florida-Manatee-Sarasota from 2004 to 2005.