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Oana Andruc currently serves as a Customer Operations Trainer at Skywind Group since May 2023. Prior to this role, Oana worked at Omniconvert as Head of Customer Success and Onboarding & Support Specialist from October 2020 to May 2023. Oana's experience also includes working as an Airbnb CX Partner at TELUS International Europe and as Cabin Crew for Emirates from November 2012 to July 2019. Oana has held marketing and management positions, including Marketing Manager at SC Calil Serv SRL and Marketing and Sales Officer at SC Mr Peter Company SRL, as well as Project Manager at SC Poiana Padis SRL and Public Relations Specialist at S.C. La Perla S.A. Oana holds a Postgraduate Diploma in Hospitality & Tourism Management from the American Hotel Academy and a Bachelor's degree in Computer Science for Business Management from Universitatea Româno-Americană din București.