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John Varghese Midhin has extensive experience in the travel and hospitality industry, currently serving as a Service Delivery Officer and Ticket Desk Agent at Sky Handling Partner since October 2021, where responsibilities include managing ticket, check-in, and baggage issues for approximately 15 airlines. Prior experience includes roles as a Senior Travel Consultant at Al Tayyar Travel Group from December 2012 to December 2018, and Assistant Operations Manager at Muthoot Travel Jango from June 2010 to December 2012, overseeing operations across ticketing, tour operations, and hotel bookings. Earlier positions include Counter Staff at Careways Tours and Travels Private Limited and a Trainee at CGH Earth, where training took place in front office operations. John Varghese Midhin holds a Diploma in Travel and Hospitality Management from Kerala Institute of Tourism and Travel Studies and completed the IATA UFTAA Foundation course at Speedwings Aviation Academy.