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Ahmed Abdelshafy is an experienced Technical Support Engineer currently employed at Gruppo B&T since October 2022, with prior experience at SACMI from November 2016 to September 2022, focusing on machine installation, commissioning, and customer training. Additional roles include Department Engineer at Nerhadou International, sorting lines manager at Seela Ceramics, and Maintenance Engineer at Ceramica Royal. Ahmed holds a degree with honors in Mechatronics, Robotics, and Automation Engineering from the Higher Technological Institute, earned between 2007 and 2012.