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Jody Franks has a strong background in operations and team management, with experience in various leadership roles at companies like Sigma Connected Group, Webhelp, Reech Technologies, and Merchants. Jody is skilled in monitoring team performance, providing coaching, setting clear goals, delegating tasks, and fostering open communication within teams. With a focus on metrics, communication, and leadership, Jody brings a wealth of experience and expertise to the table.