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Luis Arturo Ruiz Esquivel is a Technical Director at Improving, responsible for building teams and capabilities to ensure successful project delivery. With a Bachelor's degree in Computer Systems Engineering from Universidad Autónoma de Aguascalientes, Luis has held various leadership roles in companies such as Softtek, Cydsa Textile Division, Instituto de Educación de Aguascalientes, and National Institute of Statistics and Geography of Mexico (INEGI). Luis's expertise spans from IT quality management to customer service and business intelligence technologies.