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Marcus W has a diverse work experience spanning several companies in various roles. Marcus is currently working at ShopBack as an Account Management Lead since October 2022. Prior to this, they held the same role at Atome from August 2021 to June 2022.

Before joining ShopBack and Atome, Marcus worked at Booking.com from January 2015 to October 2020. Marcus started as a Coordinator Hotels - Hong Kong & Macau and then progressed to become an Account Manager and eventually a Key Account Manager - Hong Kong & Macau.

Marcus began their career at InterContinental Hotels Group in 2012 as a Management Trainee. Marcus later became a Guest Experience Manager in 2014.

Overall, Marcus W has experience in account management, key account management, and guest experience management.

Marcus W has a Bachelor of Commerce (B.Com.) Honours degree from the University of Guelph, where they specialized in the Hotel and Food Administration field. Marcus also holds an Ontario Secondary School Diploma from the Canadian International School of Hong Kong. Additionally, they have obtained a Certificate Program in Leadership from the Department of Business at the College of Management and Economics, University of Guelph in June 2012. Marcus W also holds a Canadian ADVANCED.fst Food Handlers Certification from TrainCan Inc. obtained in March 2011.