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Neeraj K. currently serves as Senior Manager - Product Support at Shipsy since February 2022 and previously held the position of Customer Support Manager. Prior experience includes Product Support Manager at udaan.com from November 2019 to May 2021, Assistant Manager at RIVIGO from February 2017 to June 2019, and Team Leader at Vertex Customer Management India Private Limited from June 2014 to January 2017, where Neeraj K. received the Shining Performer award for exceptional customer support. Neeraj K. holds a Master of Business Administration from SVKM's Narsee Monjee Institute of Management Studies (NMIMS), obtained in 2023, and a Bachelor's degree from Doctor Bhim Rao Ambedkar University, completed in 2014.