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Nusaibah T. is a Customer Success Specialist at Shift since August 2022, where responsibilities include managing helpdesk and social media inquiries, providing customer support, and collaborating with the Product & Development team. Prior experience includes roles at Whole Foods Market, Hudson's Bay Company, MadMen Digital, and Deligram, showcasing skills in customer communication, sales, and operational support. Nusaibah holds a Master of Global Business from the University of Victoria and a Bachelor of Business Administration in Marketing from North South University, complemented by additional exchange studies in Austria and Taiwan.