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Joyce Burgos Mejias has over a decade of experience in the hospitality industry, currently serving as an Executive Administrative Assistant at Sheraton Puerto Rico Hotel & Casino since March 2015. In this role, Joyce has held various positions including Guest Services Supervisor, Rooms Controller, and Guest Service Agent, where responsibilities encompassed managing room inventory, ensuring guest satisfaction, and facilitating communication across departments. Prior experience includes working as a Banquet Server at Caribe Hilton, where Joyce assisted in providing exceptional service during events, and as an Office Clerk at Condado Home Care, maintaining organized records and handling administrative tasks. Joyce Burgos Mejias holds a Bachelor's degree in Nursing from Universidad Interamericana de Puerto Rico, with a focus on Nursing Administration, Nursing Research, and Clinical Nursing.