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Morgan Jankowski has had two positions in the past six years. In 2016, they began working as an Innovation Associate at Linde. In 2022, they began working at Shelf as a Customer Success Manager and a Channel Account Manager. In the latter role, they work to help organizations move from their legacy knowledge base to knowledge automation, using an intuitive knowledge management platform powered by MerlinAI. Morgan also helps to ensure that the platform integrates seamlessly with other applications to improve productivity.

Morgan Jankowski attended Canisius College from 2010 to 2014, where they earned a Bachelor's degree in Chemistry.