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Tan Carol has extensive experience in sales and management roles. Tan worked at SGX from 2005 to the present, where they held positions such as Senior Vice President / Head of Global Sales Business Management and Vice President / Sales Management Head. In these roles, they developed strategies to increase revenue and market shares, liaised with senior stakeholders, and ensured alignment with corporate strategies. Additionally, they managed unit capital and operating budgets and developed methodologies to track corporate wide KPIs. Prior to their time at SGX, they worked at Singapore Airlines from 2001 to 2005, holding various financial and accounting positions.

Tan Carol completed their Bachelor's degree (First Class Honours) in Business/Financial Analysis from Nanyang Technological University Singapore between 1997 and 2000.