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Farid S. is a skilled technical support representative at SEVENROOMS since March 2022, adept at resolving customer queries through email and phone while facilitating customer success with tailored solutions. Previously, Farid worked as an onboarding associate at Deliveroo from March 2021 to August 2021, ensuring smooth transitions for new partners by collaborating with cross-functional teams. Farid's experience also includes serving as a customer service representative at Booking.com from May 2019 to March 2021, specializing in multilingual support and training new team members. Farid holds a Bachelor's degree in Business Management from The University of Bolton and a diploma in Mechanics, Mechatronics, and Energy from ITIS Giulio Riva.