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Raine Pek is currently a Senior Customer Success Manager at AirTrunk since January 2023, bringing extensive experience from previous roles including Customer Success Manager and Regional Customer Service Manager at Essentra from September 2014 to January 2023. Raine has demonstrated expertise in strategic planning, customer service management, and effective communication across various functions. Prior experience includes positions as Sales Manager and Customer Service & Parts Executive at JCB Sales Asia Pacific, where Raine oversaw customer service and logistics operations, and as a Customer Service Engineer at Tractor Singapore Ltd. Raine holds a Bachelor of Science degree in Business/Commerce from Singapore University of Social Sciences and a Diploma in Electronics, Telecommunication & Computing Engineering from Ngee Ann Polytechnic.