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Wayne Byers has extensive work experience in sales and management. Currently, they serve as the VP of Sales at ServiceCore since November 2022. Prior to that, Wayne worked at Zendesk as the Director of Sales, SMB from March 2020 to February 2022. Before Zendesk, they held the role of President and COO at Customer Lobby from July 2017 to August 2019. Additionally, Wayne worked as the Vice President of Sales and Business Development at Customer Lobby from November 2011 to June 2017. Wayne was also an Inside Sales Manager at Voxify Inc from April 2006 to November 2010, and an Account Executive at Demarc Security Inc from 2004 to 2006. Wayne started their career as an Account Executive at Alloy Inc. from April 2003 to June 2004 and as a Marketing Department Intern at Moonshine Music from 2000 to 2001.

Wayne Byers obtained their Bachelor's degree in English Language and Literature/Letters from UC Santa Barbara from 2000 to 2003. Prior to that, they attended Bush from 1993 to 1997, although no information regarding a degree or field of study for this period is provided.