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Randi Holmes possesses extensive experience in customer service and support roles, currently serving as a Customer Service Agent at SERVICE 800 since January 2020. Prior roles include Retention Specialist at Comcast Cable, where Randi effectively assisted customers and implemented retention strategies. Randi's history also includes positions such as Customer Service Specialist at Sears WAHA, Prequal Analyst at Hughes Network Systems, and supportive roles at Geek Squad that involved managing schedules and creating contracts. Randi's professional journey began with a Call Handler/Operator position at NewDocs LTD and an Emergency Room Registration Clerk role at Florida Medical Center. Educational credentials include degrees in Liberal Arts with a focus on Emergency Medical Management, Computer Science, and Psychology from Broward College, complemented by additional coursework at Nova Southeastern University.