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Mercedes Cruz currently serves as the Chief Operations & Creative Officer at Insuring Impact, Inc., focusing on innovative insurance solutions. In addition, Cruz holds the position of Creative Director at Immerse Inc., leading a team in providing comprehensive digital marketing services. Previous experience includes roles as Police Explorer Adult Advisor at the Milpitas Police Department, Training Coordinator at Tesla, and Lead Activities Coordinator at Learning for Life. An educational background in Criminal Justice/Law Enforcement Administration was obtained from California State University - East Bay.