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Monika Singh is an experienced professional in technical and customer support, currently serving as Team Lead Technical Support at SentinelOne since September 2022. Previously, Monika held multiple roles at Mendix from May 2017 to September 2022, including Team Lead Customer Support EMEA and Support Engineer. Monika's career also includes working as a Business Analyst for ADP from November 2015 to January 2017, where responsibilities involved utilizing ADP tools and creating pay rules. At Tata Consultancy Services from October 2012 to November 2015, Monika worked as a Business Analyst on the Ultimatix Global Employee Self Service project, focusing on requirement gathering and documentation. Monika holds an Engineerā€™s Degree in Information Technology from West Bengal University of Technology, Kolkata, completed between 2008 and 2012.