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Frances M. has a diverse range of work experience in various managerial roles. In their most recent position as the Quality Systems Manager at Senspex, Inc., they successfully oversaw compliance with ISO 9001:2015 standards and the Safety Management Program. Frances was able to identify and eliminate major gaps within the Quality Management System, resulting in a successful ISO surveillance audit. Additionally, they developed and implemented an Access database for tracking and maintaining calibration records.

Prior to that, Frances worked at Air Products as the Quality Manager. In this role, they managed all aspects of compliance to ISO standards and maintained certification for the Albuquerque manufacturing plant. Frances excelled in managing the overall quality program, including warranty tracking, material review board, failure review board, quality steering committee, customer complaint resolution, inspections, non-conformance tracking, metrics reporting, training, audits, and document control. Frances consistently achieved and maintained high levels of compliance for customer satisfaction, training compliance, and defect reduction metrics.

Before joining Air Products, Frances worked at Poly-Flow Engineering LLC as the Manager of Business Applications and Quality. In this position, they served in several capacities, including Business Process Manager, Quality Manager, and Materials Manager. Frances was responsible for directing accounting functions, financial statement review, budgeting, costs analysis, financial audit support, parts pricing, and inventory analysis. Frances also trained the staff on all modules of Costpoint functionality, achieving high levels of utilization.

Frances started their career as the Purchasing Manager at SUD-CHEMIE PERFORMANCE PACKAGING. In this role, they directed and coordinated purchasing activities and the distribution of raw materials, equipment, and supplies. Frances was able to achieve significant cost savings by negotiating contracts with suppliers and sourcing and validating secondary suppliers for critical raw materials, thus avoiding stock outages.

Overall, Frances M. has a proven track record of successfully managing quality systems, compliance, and purchasing functions, with a strong focus on improving operational efficiency and achieving cost savings.

Frances M. has a Bachelor of Arts (B.A.) degree in Business Administration and Management, General from New Mexico Highlands University. Frances also holds a Master of Business Administration (MBA) degree from the University of Phoenix. Aside from their formal education, Frances has additional certifications including ASQ Manager of Quality/Organizational Excellence from the American Society of Quality, OSHA 511 General Industry Certification from the OSHA Safety Training Institute, and Certified LRQA Internal Auditor from LRQA.