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Natalie Rough has extensive experience in customer service, currently serving as a Customer Service Representative at Sensor Systems, Inc. since November 2018, where responsibilities include processing and updating daily purchase orders and generating shipping paperwork. Prior to this role, Natalie worked at Catalina Graphic Films from May 2005 to April 2018 as a CSR/AR, providing product recommendations, assisting with pricing and order placement, and managing the full order process from initial customer contact to shipping.