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Luis Roberto Barbosa is a Customer Success Manager at Sensedia, a position held since February 2021, focused on enhancing client satisfaction and maximizing the value of products and services. Prior experience includes roles in IT support and project management, where responsibilities encompassed client support, project implementation, technical documentation, and training. Luis's career began with internships at Eaton and NetGlobe, gaining experience in project assistance, client relations, and technical support. Academically, Luis holds an MBA in People Management and Leadership, an MBA in Project Management and Agile Methodologies, and a Bachelor's degree in Software Engineering from prestigious institutions.