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Jasmin H. is a seasoned professional in the technology and customer service sectors, currently serving as a Senior Solutions Engineer at Sendcloud since April 2021, where responsibilities have included roles such as Technical Integrations Manager and Technical Support Specialist. Prior experience includes being a Product Owner at both Databrydge and Roomer - Hotel Management System, where Jasmin H. effectively translated customer needs into detailed product requirements and led Agile development teams. Additional roles encompass support and sales positions at Destinos Latinos, American Apparel, and internship experiences in quality management and human resources at Canada Life Assurance and The Royal Bank of Scotland, respectively. Jasmin H. holds a Bachelor of Arts in Business and Law from Fachhochschule Westküste, with vocational training in office communication, recognized for outstanding achievements by the Chamber of Industry and Commerce.